Which type of conflict resolution strategy can lead to a win-win outcome?

Problem solving is a conflict resolution strategy that focuses on collaboration and finding mutually beneficial solutions for all parties involved. This approach encourages open dialogue, understanding differing perspectives, and identifying the underlying needs or interests of each party. By working together to brainstorm options, individuals can create innovative solutions that address the concerns of everyone involved, ultimately leading to a win-win outcome. This collaborative process not only resolves the immediate conflict but also strengthens relationships and promotes a positive environment for future interactions.

In contrast, forcing the conflict tends to prioritize one party's interests over the other, while avoiding conflict leaves issues unresolved. Smoothing, on the other hand, may temporarily reduce tension but often does not provide a comprehensive solution, potentially leading to recurring conflicts.