What is the overall goal of problem-solving in conflict resolution?

The overall goal of problem-solving in conflict resolution is to respect differing opinions and find common ground. This approach focuses on collaboration and understanding among parties involved in a conflict. By valuing each individual's perspective, the process encourages open communication and fosters a respectful dialogue, ultimately leading to solutions that are acceptable to all parties. This can create a more harmonious environment and promote long-term resolution of the issue at hand, rather than merely addressing surface-level disagreements.

Finding common ground is essential in conflict resolution as it helps build trust and rapport, making it easier to navigate differences. It aims to uncover underlying interests and needs, enabling the parties to work together towards mutually beneficial outcomes. In contrast, methods that avoid discussion, seek to overpower others, or rush to conclusions often exacerbate conflicts and fail to address the real issues, leading to unresolved tensions.