What is the first step in the 5-Step Problem-Solving Model?

The first step in the 5-Step Problem-Solving Model is to identify and define the problem. This foundational stage is crucial because it sets the direction for the subsequent steps in the model. Without a clear understanding of what the problem is, efforts to find solutions can be misdirected or fail completely. By accurately defining the problem, you can focus the problem-solving process on addressing the root causes rather than just symptoms.

Once the problem is identified, you can then explore possible solutions, evaluate their effectiveness, and ultimately decide on the best course of action. This methodical approach ensures that the problem-solving process is comprehensive and constructive, allowing for more effective and sustainable solutions.